FAQs

Care Direct is a comprehensive software solution designed to streamline the process of connecting families with independent caregivers for senior and disability care. This is all done through our easy-to-use online platform.

Care Direct is designed to allow families to search for independent caregivers based on their specific needs, preferences, and budget. Scheduling, client information, and billing are all handled inside our secure website.

There is a wide range of caregivers with various skills to perform basic activities of daily living services. If you’re looking for a caregiver with specialty skills, you’ll be able to filter and search for caregivers based on your specific skill requirement.

No. Caregivers do not work for Care Direct. Our online platform is designed to connect families with individuals who work for themselves.

Once registered, families can easily browse caregiver profiles, view their availability, and choose the caregiver for the desired service directly through the Care Direct platform. The booking process is straightforward and user-friendly.

Yes! Caregivers will be able to view family requests, as well as past and upcoming schedules through your personalized dashboard feature. The dashboard allows caregivers to stay organized and manage their time better

Yes. Care Direct prioritizes data security. We implement industry-standard security measures to safeguard all of your personal and sensitive information.

Care Direct does not require a subscription fee for platform access. However, there is a small fee charged per service transaction, which allows us to maintain and market the platform to continuously attract talent.

Care Direct is preparing to launch soon! Feel free to join our waitlist for updates and notifications about the official launch date.